Holiday Inn Express

Well, after a very interesting drive across London avoiding the M25 (Andrew was not impressed and we’re not going back that way!) We arrived at the Holiday Inn Express and parked in the snow laden car park. We booked in and went to our room which is pretty standard for any chain hotel.  We then went and put the car in the designated car park and were driven back to the hotel in our own personal bus.  Having settled in and had a quick nap we ventured downstairs for dinner. So far so good, drinks bought food ordered.  Sat listening to conversations around us and realized there were a few disgruntled families. Food was taking forever.  So an experienced hotel chain at the beginning of a half term holiday don’t employ enough staff to cope with the number of people they have booked into the hotel and who will all be wanting food and drinks!  How come they are still in business? Oh and the heating only works when the key is in the light slot and you can’t get BBC1 on the telly which seems to have a mind of its own! Hope this is not how it is going to continue!